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FAQ

Our application is a creative tool that generates unique and personalized stories for children. You can choose the image style, the language of the story, and even your child's name as the hero of the story.

Here are the steps to subscribe and enjoy our daily stories:
  1. Choose a plan that suits your needs: €10/month, €15/month, or €20/month.
  2. Sign up on our application by providing the required information.
  3. Fill out a form with information about your child to personalize the stories based on their preferences.
  4. Subscribe to the subscription using a promo code if you have one. We also offer a 7-day trial period.
  5. After subscribing to the subscription, you will receive two stories.
  6. After the trial period ends, you will be billed and you can customize your stories for the month.
  7. You will receive your stories by email and in your Enchantors account.

At the end of the 7-day trial period, your account will be automatically charged according to the subscription plan you have chosen. You can then customize your upcoming stories according to your preferences!

Yes, once you have completed the trial period, you will have the option to customize the stories for the current month. You can choose the image style in the story, the language of the story (French, English, Spanish, Italian, German), and your child's name as the hero of the story.

You can easily update your child's preferences by accessing your account on our application. You will find a dedicated section where you can modify the image style, the language of the story, and your child's name.

To pause your subscription, please access your account on our application and look for the 'Subscription' section. You can then pause the subscription by clicking on the 3 dots of the subscription.

To cancel your subscription, please access your account on our application and look for the 'Subscription' section. You can then cancel the subscription by clicking on the 3 dots of the subscription.